Payment & Charges
If your payment isn’t working when you check out, please check the following: Check your card is up to date, it may sound simple but the expiry date on...
Mon, 18 Oct, 2021 at 5:20 PM
In order to help us validate your payment card, a pre-authorisation amount of £2 is reserved from your account automatically when you check out. Upon valida...
Mon, 18 Oct, 2021 at 5:27 PM
Payment may be made by debit, credit or charge card and some business account cards. We also accept payment by Marcel Vouchers. Your credit/debit card ...
Mon, 18 Oct, 2021 at 5:29 PM
In order to help us validate your payment card, a pre-authorisation amount of £2 is reserved from your account automatically when you check out. At the ...
Mon, 18 Oct, 2021 at 5:32 PM
Firstly, please contact your payment provider to make them aware. Then, get in contact with us. We’ll take some details from you to prevent further tran...
Mon, 18 Oct, 2021 at 5:33 PM
When you place an order with us we process a test on your chosen payment method to verify that the card being used is valid and has funds available to honou...
Mon, 18 Oct, 2021 at 5:36 PM
We calculate VAT based on the VATable products in your order, your delivery charge, and any money-off vouchers you might have used. VATable products in...
Mon, 18 Oct, 2021 at 5:53 PM