Orders
Find the order you want to change by clicking on 'My Orders', then 'Edit'. You can add products by shopping on our virtual shelves as usual ...
Mon, 18 Oct, 2021 at 4:13 PM
After logging in to your Marcel Market account, select 'My orders'. You can also find a summary of 'Your next delivery' on the first page of...
Mon, 18 Oct, 2021 at 1:51 PM
We always aim to get your shop to you exactly as you’ve ordered it, when this doesn’t happen, we try to match anything that’s out of stock with the closest ...
Mon, 18 Oct, 2021 at 4:10 PM
Whenever we substitute an item, we charge the price of the item that we are delivering and not the price of the original item that you ordered. We’ll always...
Mon, 18 Oct, 2021 at 4:11 PM
Your confirmation email and the 'My Order' page will show your cut-off time, and if that needs to change we'll let you know in advance by email....
Fri, 10 Dec, 2021 at 4:18 PM
Find the order you wish to cancel by clicking on 'My Orders', and select 'Cancel order'. You can edit or cancel orders right up to their...
Mon, 18 Oct, 2021 at 4:22 PM
When you've successfully completed an order, we'll show you an order confirmation page as well as sending you a confirmation email containing your o...
Mon, 18 Oct, 2021 at 4:24 PM
You can view your cart by clicking the cart icon at the top right-hand side of the website. Here, you'll see a list of all your current items with the ...
Mon, 18 Oct, 2021 at 4:27 PM
When you book a delivery slot before shopping or checking out, that delivery slot is only reserved and will expire after 60 minutes. The slot will only be c...
Mon, 18 Oct, 2021 at 4:28 PM
When you validate your basket, we will show you the list of your items. For each item, you have the possibility to tell us if you accept the substitution or...
Mon, 18 Oct, 2021 at 4:39 PM