Orders

How do I reject substitutions?
We always aim to get your shop to you exactly as you've ordered it. On the odd occasion this doesn't happen we try to match anything that's out ...
Mon, 18 Oct, 2021 at 4:44 PM
Can I reorder a previous order?
This function will be available soon. Yes, simply find the order you want to buy again on your order page on our website, and click the 'Add all...
Mon, 18 Oct, 2021 at 4:49 PM
Can I place my order over the phone?
Afraid not. We're an online company, so all orders must be placed through our website.
Mon, 18 Oct, 2021 at 4:50 PM
How can I get a copy of my receipt?
You can view your receipts on your Marcel Market account. We'll also send you copies by email.
Fri, 10 Dec, 2021 at 4:21 PM
I have ordered items for a special occasion - can you guarantee they'll be delivered with my shop?
We understand the importance of delivering your favourite products in time for special occasions. We always work hard to provide the best possible stock ava...
Mon, 18 Oct, 2021 at 4:53 PM